There were links one one page directing the user to get support but the links went to a page that had no information or other means to connect with technical support, and that angered me, because suggests the intention to deceive. However, I did find a number of excoriating complaints about the software and lack of users' ability to contact the company. I also tested Piriform's licensing retrieval self service page and that did not appear to be working either. In fact, I could not find a single working link to any contact request technical support. It did not contain troubleshooting or resolution for my issue. The software interface loads but does not function - i.e. I have not been able to use the product on my Main computer, a 2020 iMac. I purchased a plan licensing several computers in my home. When contacted, Piriform Support just didn't answer. I am going to have to pay for a professional to try and fix it. The computer cannot be booted up, and is effectively useless due to the use of the program. I had used the driver updater, a new service from Piriform and it crashed my computer. (2) My one system is crashed, windows will not load, not able to screenshoit, not able to boot.

To make it crystal clear, If I not been a subscriber, I would've paid half the price to renew. Be advised, I have cancelled my automatic renewal previous to my renewal date which means you have removed the amount improperly.Īs subscriber (former) I am being punished by being charged at full cost for renewal as opposed to taking advantage of numerous deep discounts being offers to me for renewal. Please refund that payment immediately as it was removed from account PREVIOUS to my renewal date which would've allowed me to cancel. Their records are inaccurate as a charge was processed yesterday on June 13, 2022.

Ccleaner piriform software ltd