availability of ATM machine as a software to interact with a customer, including input of the requested amount and PIN validationĪvailability of ATM management application to route requests.

availability of ATM machine as a hardware, including power supply and work of mechanical and electronic elements of ATM.

All these levels are integrated and heavily depend on availability of other resources.Ī simple use of an ATM machine to withdraw cash within the same bank involves: Minutes of downtime here are calculated in thousands and sometimes millions of dollars.Įnd-user experience depends on performance and availability of many layers of the infrastructure, such as hardware, network devices, system software, user applications. Nowadays information systems and applications are the heart and soul of the Banking and Finance industry, fuelled by powerful hardware and robust software. Organizations get a clear overview of what is going on with mission-critical applications and have ability to drill-down into every element of the system. Zabbix Monitoring Solution returns to organizations once lost control over information systems, providing smart analysis of current state of IT infrastructure and ability to predict potential failures.

Every year information systems become more and more complex, where end-user experience depends on many layers of hardware and software, making management of IT infrastructure and task of keeping high SLA very challenging.

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